The one thing you can say about student life is that you have a lot of people ready to help. There are a number of community-based organisations, wider networks and University support services all ready to help with very specific things as you need them.
So, what makes the WSU Support and Advocacy team different?
The first and perhaps the most important is that it doesn’t cost you anything. The second reason is we know what you are going through and we don’t say that in some cliché marketing way – instead the advocates we hire and train are usually either current students or recent graduates. We wanted to make sure that when you tell us your problems you don’t also need to explain to us where your faculty is or what the structure of your course is.
Not only are we providing a free and confidential space for you but we are also the first ones to admit when we don’t know something. Our job isn’t always to solve your problem but to make sure that you have all the options in front of you and someone standing beside you if you need it. If we aren’t the right person to get you the information you need then we will work relentlessly to put you in touch with someone who is, and then follow up with you to ensure you got the answers you were looking for.
Get in touch by emailing [email protected]
Or fill out a form by clicking here.
The biggest reason the WSU exists is to provide a social and financial safety net for our tauira.
The increasing pressure on students from studies, relationships, cost of living, tenancy, and so much more make our support and advocacy services more important than ever.
The biggest reason for this is that we actually understand what it is like to struggle to pay your rent, or have something unexpected come up. We get that sometimes you disagree with a lecturer, or that you need help to be a class rep.
Most of the answers and resources are in our “I need help” section but Tauranga students deserve their own support people so we have been working with our staff over there to be your first contact. They will be the ones who can help, who will listen and who will ensure your voice is heard throughout the process even bringing over dedicated people and resources from Hamilton as required.
Get in touch by emailing [email protected].
If you need support or advice in Tauranga you can email [email protected] or fill out the form.
The primary purpose of the WSU’s existence is to provide a social and financial safety net for our tauria.
The escalating pressures on students arising from studies, relationships, the cost of living, and much more underscore the increasing importance of our support and advocacy services. The fundamental reason for this lies in our genuine understanding of the challenges associated with struggling to meet rent payments or encountering unexpected hurdles. We recognise that there are times when you may disagree with a lecturer or require assistance in serving as a class representative.
While most answers and resources can be found in our “I need help” section, our Tauranga staff serve as your primary point of contact. They will provide assistance, lend an ear, and ensure that your voice resonates throughout the process.
Should you require support or advice in Tauranga, please feel free to email [email protected] or complete the form provided.
For students who are enrolled part- or full-time in their 2nd or subsequent year and have completed at least 120-points of study at Waikato and can demonstrate outstanding academic diligence and contribution to the student, culture and sporting life of the University
For students who are enrolled full-time in their final year of study towards an undergraduate degree at the University of Waikato and are the first family member of their immediate family to attend a New Zealand University. Up to three awards $1,000 each.
For students who are enrolled part- or full-time in an undergraduate degree at the University of Waikato and have completed at least 120-points of study at Waikato and can demonstrate outstanding cultural contribution to the University of Waikato.
For students who are enrolled part- or full-time at the University of Waikato and are the sole primary caregiver in their family. Students must also have completed at least one year of study (120-points) at the University of Waikato. Up to three Awards of $1,000 each.
The one thing you can say about student life is that you have a lot of people ready to help. There are a number of community-based organisations, wider networks and University support services all ready to help with very specific things as you need them.
So, what makes the WSU Support and Advocacy team different?
The first and perhaps the most important is that it doesn’t cost you anything. The second reason is we know what you are going through and we don’t say that in some cliché marketing way – instead the advocates we hire and train are usually either current students or recent graduates. We wanted to make sure that when you tell us your problems you don’t also need to explain to us where your faculty is or what the structure of your course is.
Not only are we providing a free and confidential space for you but we are also the first ones to admit when we don’t know something. Our job isn’t always to solve your problem but to make sure that you have all the options in front of you and someone standing beside you if you need it. If we aren’t the right person to get you the information you need then we will work relentlessly to put you in touch with someone who is, and then follow up with you to ensure you got the answers you were looking for.
Get in touch by emailing [email protected]
Or fill out a form by clicking here.
The biggest reason the WSU exists is to provide a social and financial safety net for our tauira.
The increasing pressure on students from studies, relationships, cost of living, tenancy, and so much more make our support and advocacy services more important than ever.
The biggest reason for this is that we actually understand what it is like to struggle to pay your rent, or have something unexpected come up. We get that sometimes you disagree with a lecturer, or that you need help to be a class rep.
Most of the answers and resources are in our “I need help” section but Tauranga students deserve their own support people so we have been working with our staff over there to be your first contact. They will be the ones who can help, who will listen and who will ensure your voice is heard throughout the process even bringing over dedicated people and resources from Hamilton as required.
Get in touch by emailing [email protected].
If you need support or advice in Tauranga you can email [email protected] or fill out the form.
The primary purpose of the WSU’s existence is to provide a social and financial safety net for our tauria.
The escalating pressures on students arising from studies, relationships, the cost of living, and much more underscore the increasing importance of our support and advocacy services. The fundamental reason for this lies in our genuine understanding of the challenges associated with struggling to meet rent payments or encountering unexpected hurdles. We recognise that there are times when you may disagree with a lecturer or require assistance in serving as a class representative.
While most answers and resources can be found in our “I need help” section, our Tauranga staff serve as your primary point of contact. They will provide assistance, lend an ear, and ensure that your voice resonates throughout the process.
Should you require support or advice in Tauranga, please feel free to email [email protected] or complete the form provided.
For students who are enrolled part- or full-time in their 2nd or subsequent year and have completed at least 120-points of study at Waikato and can demonstrate outstanding academic diligence and contribution to the student, culture and sporting life of the University
For students who are enrolled full-time in their final year of study towards an undergraduate degree at the University of Waikato and are the first family member of their immediate family to attend a New Zealand University. Up to three awards $1,000 each.
For students who are enrolled part- or full-time in an undergraduate degree at the University of Waikato and have completed at least 120-points of study at Waikato and can demonstrate outstanding cultural contribution to the University of Waikato.
For students who are enrolled part- or full-time at the University of Waikato and are the sole primary caregiver in their family. Students must also have completed at least one year of study (120-points) at the University of Waikato. Up to three Awards of $1,000 each.
The University provides a wide range of ICT services to support teaching and learning. ICT support staff are available to assist with any technology-related issues you may experience. This includes help with Connect Accounts, Waikato Accounts (including activation support), printing on campus, Wi-Fi and internet access, computer labs (including Chromebook loans and remote access), software support such as Microsoft 365, and storing your work and files. Another helpful resource as it provides more indepth how-to and problem-solving information, is Tech Hub: Tech Hub (behind SSO, but Class Reps will mostly be helping students who have a Waikato Account and can get to this). Tech Hub also has Tech Chat – a virtual knowledge assistant.
07 838 4008
Monday – Friday 8.00am – 5.00pm
Hamilton: Te Manawa Tech Desk (Level 2, Te Manawa Student Centre)
Tauranga: Hub Tech Desk, Level 1, The Hub
UniSafe operates 24/7 and is responsible for campus safety, lost property, parking, and emergency preparedness. They also offer a SafeWalk service if students feel unsafe getting to or from their vehicle (if your vehicle is parked on Campus).
The chaplaincy team seeks to nurture the spirituality of students and staff, encouraging you to work
out your faith within your academic disciplines and vocations. The chaplains and their volunteer
assistants provide a listening ear, reflection and feedback. Just drop in at the Lady Goodfellow Chapel on the Hamilton Campus or make an appointment to see Brother Andrew when he visits
Tauranga.
Brother Andrew McKean TSSF
Ecumenical Chaplain
Email: [email protected]
DDI: (07) 858 5654
Mob: 022 066 9783
Father JP (Juan Pedro) Maldonado
Roman Catholic Chaplain
Email: [email protected]
Ph: (07) 838 4466 ext 8575
Mob: 021 090 00125
Nick Goodwin
Assistant Chaplain
Email: [email protected]
Mob: 027 417 8205
Rev Enosa Auva’a
Senior Minister: St Peters in the City, Tauranga
Email: [email protected]
DDI: (07) 975 0203
Mob: 0274 869 213
The Careers & Employability team supports students and recent graduates (up to two years after
completing study) with career planning and job readiness. They provide workshops, career expos,
industry connections, drop-in sessions, and one-on-one appointments to guide you on your employability and career journey. The team also runs the Employability Plus Award (EPA), where you can gain recognition for volunteering roles both on and off campus (including class representative
positions).
The International Student Services Team (ISSO) helps students settle into campus life, connect with
events, and feel supported throughout their journey, ensuring a smooth and successful experience.
The ISSO team provides assistance in areas such as international orientation, events and trips, study abroad and exchange programmes, general support and pastoral care, immigration and student visa information, and medical and travel insurance.
If you have any questions or need support, don’t hesitate to reach out to us at [email protected]. We’re here to help you make the most of your time at Waikato!
The library offers a range of tools and strategies on its website to support effective research.
These include various self-help guides covering topics such as database navigation and citation
management, designed to help students optimise their research process and enhance the quality of
their academic work.
Tailored subject guides are also available, featuring recommended resources, databases,
referencing advice, and search tips. If students still need support after reviewing the self-help guides, they can request a consultation with a librarian.
This service helps students improve their academic skills. Support includes help with assignments, referencing, English language, technology use, and thesis writing. Students can book one-on-one consultations or attend workshops.
The Wellbeing Hub is a warm, inclusive space for students to relax, recharge, and reconnect.
Whether you’re looking to chill out, study in a peaceful environment, or take part in our free
Wholesome Sessions, this is your sanctuary away from the hustle of student life.
Wholesome Sessions include:
– Mindfulness
– Art for wellbeing
– Reflexology and massages
– Visits from our friendly canine companions
– …and so much more!
164 Hillcrest Road (Opposite Gate 5)
Monday – Thrusday 9.00am – 5.00pm (During Teaching Times)
Accessibility Services supports students with disabilities or impairments by providing tailored
assistance and fostering an inclusive environment for equitable access to campus life. This includes support for sensory impairments (vision, hearing), physical impairments (mobility), neurodiversity (e.g. dyslexia, ADHD, ASD), mental health conditions (e.g. anxiety, depression, PTSD), medical impairments (e.g. chronic fatigue, autoimmune conditions), as well as temporary impairments. Services offered include alternative test and exam arrangements, notetaking support, body doubling, New Zealand Sign Language interpreters, resources in alternative formats, and assistive technology.
HAM: 022 012 4289
TGA: 022 014 9008
Student Health Service offers comprehensive medical, nursing, and free Mental Health & Wellbeing services across both Hamilton and Tauranga campuses.
(available to both campuses)
Routine and same-day urgent appointments are available
Team and services include:
In an emergency or if there is immediate risk, call 111.
An urgent mental health situation/crisis includes:
– Students that pose a risk of harm to self and/or others
– Students who pose a risk to others due to mental health concerns
– Deterioration of a pre-existing mental health condition
Hamilton
Tauranga
Student Health
07 838 4037
Gate 1, Knighton Road, University of Waikato, Hamilton.
Mon, Tue, Thru, Fri 9.00 am – 4.30 pm. Wed 9.30 am – 4.30 pm
Closed on Public Holidays and over the Christmas/New Year period.
